PLEASE NOTE: Due to the recent increase in covid cases, we are not taking on any additional in home stove service appointments at this time. We are still open for parts sales and online ordering as well as offering troubleshooting over the phone and via email. We are monitoring the situation and look forward to reopening home service as soon as the situation improves.
Pellet Stove Master proudly services Rockingham County, Middlesex County, Southern NH, Seacoast NH, Merrimack Valley, Greater Boston MA, North Shore & Northern MA. We clean pellet stoves, repair them and refurbish them. We provide a thorough service and top notch expertise. Any questions contact pelletstovemaster@eastcoasthearth.com.
Satisfied Customer:
"The Magnum Baby Countryside is running great now that you have fixed it!"
Mike - Methuen MA
East Coast Hearth Review Summary
East Coast Hearth holds a 100% positive recommendation score across initial user ratings, with customers highlighting helpful customer support, fast shipping for replacement parts, and reliable local service.
Customer Feedback and Services
Parts and Shipping: Customers note quick order turnaround for hard-to-find pellet stove components like blowers and burn pots.
Local Support: Operating out of Salem, New Hampshire, they provide regional service options alongside national parts shipping for biomass and pellet heating systems.
Overall Standing: Available feedback points to responsive communication and correct item matching for brands like Enviro and Breckwell.
East Coast Hearth generally receives positive customer feedback, and maintains a strong reputation for service and product quality.
Overview of Complaints
East Coast Hearth, based in Salem, NH, The company has a Big customer satisfaction rating, with an overall score of 4.4/5 based on reviews, reflecting positive experiences with product quality, service, and support Customer Experiences
Many customers praise East Coast Hearth for:
Prompt and friendly service, often highlighting direct communication without automated phone trees
Expert guidance and troubleshooting, especially for pellet stoves and hard-to-find parts
Affordable pricing and competitive discounts, making it a cost-effective option for stove parts and accessories
Wide product selection, including stoves, venting systems, augers, blowers, igniters, and control panels from well-known brands
Local delivery and installation services in NH, ME, MA, RI, and VT, with some shipping available across the U.S. and Canada
East Coast Hearth is consistently recognized for reliable service and product support. Complaints about East Coast Hearth are relatively rare and often resolved promptly, contributing to its strong reputation.
Conclusion
Overall, East Coast Hearth maintains a positive reputation, particularly praised for customer service, product quality, and technical support. While minor issues may arise, especially in older homes, the company is generally considered trustworthy and responsive, making it a reliable choice for pellet stove parts, installation, and maintenance
Archgard Optima PS1
Breckwell P2000 Luxury Series Tahao
Enviro-EF2i
Pelpro BayView
Quadrafire Classic Bay 1200FS
Englander 25-PDV
Pelpro HHPP2BD
Enviro Meridian
US Stove 5660
Hudson River West Point
American Harvest Multi-Fuel 6041
Lopi Pioneer bay / Heratige Bay
Breckwell P2000
Hudson River Saranac
Also here is the current list of stoves I have fixed or cleaned so far.
Avalon Astoria
Breckwell P24i
Country Flame Little Rascal
Englander 25-PDVC
Enviro Empress
Erin Waterford
Harman Accentra
Harman Advanced
Magnum BabyCountrySide
Napoleon NPS40
Quadrafire Mt Vernon AE
St Croix Hastings Englander
25-PFS Breckwell
Hudson River Saranac
Golden Eagle 5520
Whitfield Quest
Search Words
Pellet Stove Doctor Pellet Stove Service Pellet Stove Repair Pellet Stove Master
Breckwell Dealer Hudson River Dealer Napoleon Dealer US Stove Dealer USSC Dealer England's Stove Works Dealer Englander Dealer Magnum Dealer Country Flame Dealer Enviro Dealer American Harvest Dealer Ashley Dealer Pelpro Dealer
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Broken Pellet Stove Corn Stove mult-fuel stove Avalon Ashley Enviro USstove fix my pellet stove smoking dead leaking pellet stove Pellet Stove Techs
Location information
Pellet Stove Repair New England
Pellet Stove Master New England
Pellet Stove Cleaning New England
Pellet Stove Repair NE
Pellet Stove Master NE
Pellet Stove Cleaning NE
Pellet Stove Repair MA
Pellet Stove Master MA
Pellet Stove Cleaning MA
Pellet Stove Repair NH
Pellet Stove Master NH
Pellet Stove Cleaning NH
Pellet Stove Repair Southern New Hampshire
Pellet Stove Master Southern New Hampshire
Pellet Stove Cleaning Southern New Hampshire
Pellet Stove Repair SNH
Pellet Stove Master SNH
Pellet Stove Cleaning SNH
Pellet Stove Repair Merrimack Valley
Pellet Stove Master Merrimack Valley
Pellet Stove Cleaning Merrimack Valley
Pellet Stove Repair Greater Boston
Pellet Stove Master Greater Boston
Pellet Stove Cleaning Greater Boston
Pellet Stove Repair Salem NH
Pellet Stove Master Salem NH
Pellet Stove Cleaning Salem NH
Pellet Stove Repair Windham NH
Pellet Stove Master Windham NH
Pellet Stove Cleaning Windham NH
Pellet Stove Repair Plaistow NH
Pellet Stove Master Plaistow NH
Pellet Stove Cleaning Plaistow NH
Pellet Stove Repair Methuen MA
Pellet Stove Master Methuen MA
Pellet Stove Cleaning Methuen MA
Pellet Stove Repair Lawrence MA
Pellet Stove Master Lawrence MA
Pellet Stove Cleaning Lawrence MA
Pellet Stove Repair Haverhill MA
Pellet Stove Master Haverhill MA
Pellet Stove Cleaning Haverhill MA
Billerica, Georgetown, MA New Hampshire Seacoast Kingston, Litchfield, NH Somerville, Medford, Malden, Melrose, MA Durham, Newmarket, Epping, NH Tewksbury, Reading, Waltham, North Reading, MA Peabody, Revere, Wakefield, Topsfield, Boxford, MA Westford, Lexington, Bedford, MA Bedford, Hampton, NH Cambridge, Haverhill, Salisbury, Amesbury, MA Hollis, NH Salem, MA Lee, Concord, Portsmouth, NH Burlington, Saugus, MA, Newton, NH